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Contact:CustomerSupport-Level@teladochealth.com
  • Second Medical Opinion
  • Mental Health Support
  • Wellbeing
    • Nutrition
    • Physiotherapy
Log in

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Mental Health Support

Provided by a team of mental health professionals at Teladoc Health

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Feeling Overwhelmed, Anxious, or Struggling to Cope Emotionally?

If you're experiencing persistent stress, changes in mood, anxiety, or emotional distress that’s affecting your daily life, you're not alone—and you don’t have to navigate it on your own. Recognizing the need for support is the first step and accessing it shouldn’t be complicated.

Our Mental Health Counselling service offers eligible individuals the opportunity to speak with an Irish-registered psychologist in a safe, supportive, and confidential environment. Whether you’re at home or abroad, you can access expert psychological support designed to help you develop effective coping strategies and improve your emotional well-being.

This service is delivered remotely via telephone or videocall, allowing you to connect with a mental health professional Monday to Friday, The session will be personalized to your needs and handled with complete confidentiality. If clinically appropriate, the psychologist may recommend a follow-up session to support your ongoing well-being.

Who can use this service?

As a Level Health customer, you get access to this service at no additional cost.

How does it work?

Request the service and a Psychologist will contact you.

  • 1Request a consultation

    Request a session, choose either a video or telephone consultation.

  • 2Talk to a psychologist

    A psychologist will arrange a convenient time to conduct a counselling session.

  • 3Get support

    Feel free to share your concerns openly—our psychologist will provide professional guidance tailored to your emotional needs. If appropriate, they may recommend follow-up counselling session to support your ongoing mental well-being.

Find the clarity and support to move forward.

This is not an emergency service and below are some conditions we would not be able to treat: Thoughts of suicide or self-harm, psychosis, hallucinations, mania, schizophrenia, severe depression, PTSD, personality disorders, domestic violence and drug and alcohol dependency.

If you have thoughts of suicide or self-harm, please contact your local emergency services for immediate response and help.

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